Human Resources Manager (m/f)

DiegemPełny etat23.11.2018
Profil firmy  Zapamiętaj

The contemporary Crowne Plaza Brussels Airport is located a stone’s throw away from Belgium National Airport and next to the Brussels Ring, which connects to all major capitals in the Benelux.


The hotel is part of “The Corporate Village” which consists of 76,000 m2 office space and is home to many national and international companies.

All 315 guest rooms, including a range of suites and a Club Floor, are designed using the latest trends and are the perfect haven of peace.


At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title. 


At Crowne Plaza we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too.
As HR Manager, you’ll make sure our employees are enabled and empowered through HR programmes in your hotel. You’ll also promote a positive team culture while ensuring our colleagues deliver a guest experience that is unique and brings the brand to life.
Human Resources Manager (m/f)

Your day-to-day          


·         Create programmes to foster a positive work environment for all employees.

·         Support and administer an annual team member satisfaction survey

·         Educate and train managers on HR disciplines to foster productivity and enhance performance

·         Welcome and conduct new team member orientation

·         Oversee maintenance of accurate and up-to-date personnel files and records for all employees

·         Ensure hotel or company hiring standards and applicable laws and regulations are followed

·         Build great relations with outside contacts

Responsible Business

·         Develop awareness and reputation of the hotel and the brand in the local community.

·         Promote team member involvement in local community

·         Ensure compliance with relevant employment laws,  policies and procedures

·         Conduct annual HR compliance/standards self-audit

·         Research and investigate all workplace issues to identify potential risks to the hotel &facilitate resolution

·         Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends,   training needs, and supervisory issues

·         Other ad-hoc duties – unexpected moments when we have to pull together to get a task done


Guest Experience

·         Develop creative ways to inspire and motivate team members to provide guests with a unique experience

·         Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction

·         Work with department managers to develop initiatives to reach service standards and drive continuous   improvement in the guest experience.


·         Help create the Human Resources department budget and control expenses

·         Monitor staffing to manage costs


What we need from you

·         High school diploma / secondary education / equivalent. College course in Human Resources, Employment Law or related field preferred.

·         3-4 years’ related experience in Human Resources, or an equivalent combination of education and experience

·         Must speak fluent Dutch, English and preferably French.

What we offer  

We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.     
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www. to find out more about us.

How to apply

 So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests. Send your motivation letter and most recent CV to

Crowne Plaza Brussels Airport
Leonardo Da Vincilaan 4, 1831 Diegem, Belgia

Telefon: +32 2 416 33 36


Osoba kontaktowa: Pani Jincy Gregoir
Stanowisko / Kategoria: Human Resources Coordinator

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